Important Information
Policies
To help make your stay at One&Only Royal Mirage Resort Dubai at Jumeirah Beach in Dubai as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies designed for a smooth and stress-free stay.
Check-In / Check-Out
- Check-in: From 14:00
- Check-out: By 12:00 noon
Early check-in and late check-out may be available upon request and subject to availability.
Identification & Age
- A valid government-issued photo ID or passport is required at check-in.
- The minimum age for check-in is 18 years.
Deposits & Payments
- A credit card or cash deposit is required upon arrival to cover incidentals.
- Accepted payment methods include major credit cards and cash in local currency.
Smoking Policy
- Designated smoking and non-smoking rooms are available.
- Smoking is permitted only in designated outdoor areas.
Pet Policy
- Pets are not allowed at the property.
- Service animals may be accommodated upon request and prior confirmation.
Cancellation Policy
- Flexible and non-refundable rates are offered.
- For flexible bookings, cancellations are generally allowed up to 48 hours before arrival without charge.
- Late cancellations or no-shows may incur a fee equal to one night’s stay.
(Policies may vary by room type or booking channel—always confirm at the time of reservation.)
Accessibility
- Accessible rooms and pathways are available.
- Elevators and ramps provide access to key areas of the resort.